Headphone socket damaged my headphones! [ASUS Eee PC 701 Surf Back To School Offer - 158485]

Interesting little machine, as an experiment to learn about Linux and try out OpenOffice worth the money I think, and what it can do for the money is surprising.

But one big problem - I plugged in my headphones and when I came to remove them it was very difficult and I ended up with a big scratch on the surface of the connectors (middle and bottom one and the insulating ring between them).  Seems like the connector in the socket sticks up with a sharp end that allows the jack in but then digs in like a barb when you try to pull it out.

Has anyone else had a problem like this, or have I just got a bad machine.  Out of interest I tried another (cheaper!) pair of headphones and had the same problem, also in the microphone socket, so it is not just one bad socket.

I think I need to return the machine, but I can't figure out from the website how to do that - anyone point me in the right direction?

Thanks.

S

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This is a really frustrating issue! I'm glad to hear that there is software available to help venues management but it's disappointing to hear that headphone sockets can be easily damaged. I hope that this issue can be resolved soon.

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