TomTom GO GPS Car Navigation System – 支援討論區

Improvement. [TomTom GO GPS Car Navigation System - 112333]

  • Mr.Gadget
  • 投稿: 16
  • 註冊日期: 14 二月 2011
  • 地點: Somewhere on earth!
I found so many negative comments regarding Expansys services, hope you'll improve in customers email response because not all of your customers can speak english (because you recommend to call sales line). Just read a reviews about Expansys on the internet, there're so many negative feedback.
  • Yoni
  • 投稿: 9208
  • 註冊日期: 14 一月 2004
  • 地點: Manchester UK

Language should not be an major issue if you contact your local office. 

E-mails are normally responded to within 24hrs, if they are sent to the correct inboxes. 

Yoni,
eXpansys Product Support,
Forum Search

  • Mr.Gadget
  • 投稿: 16
  • 註冊日期: 14 二月 2011
  • 地點: Somewhere on earth!
Sorry, but there are no local office in my country..
  • Yoni
  • 投稿: 9208
  • 註冊日期: 14 一月 2004
  • 地點: Manchester UK

Where are you based?

Yoni,
eXpansys Product Support,
Forum Search

  • Mr.Gadget
  • 投稿: 16
  • 註冊日期: 14 二月 2011
  • 地點: Somewhere on earth!
I'm from Indonesia..
  • Mr.Gadget
  • 投稿: 16
  • 註冊日期: 14 二月 2011
  • 地點: Somewhere on earth!
I sent several times of email to Expansys (first@expansys.com & info@expansys.com) this week but still no reply, why? It's something problem with email system? I felt weird because I send an email to other e-retailers and they reply my email so well without any problem within 24 hours.
  • Yoni
  • 投稿: 9208
  • 註冊日期: 14 一月 2004
  • 地點: Manchester UK

Don't know why you have not had a responce, I will raise this with the team as you should have had a responce. 

If you want to forward your e-mail to moderator@expansys.com, I will respond to it. 

 

Yoni,
eXpansys Product Support,
Forum Search

  • Mr.Gadget
  • 投稿: 16
  • 註冊日期: 14 二月 2011
  • 地點: Somewhere on earth!
OK, thank you, I'll forward it later.
  • Mr.Gadget
  • 投稿: 16
  • 註冊日期: 14 二月 2011
  • 地點: Somewhere on earth!
My email has been forwarded. Please response ASAP. Thanks.

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